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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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The battery does not turn off; instead, the laptop turns off -- if the battery is too low to run the laptop properly.
Plus, if you let the battery get low enough to die, then your laptop will no longer start because it can't charge a completely dead battery.
Here's a document from HP about battery charging issues:
https://www.hp.com/my-en/shop/tech-takes/post/why-is-my-laptop-battery-not-charging
And Here's a video from HP Support about troubleshooting battery issues:
https://www.youtube.com/watch?v=VCE6cQbzUrI
I am a volunteer and I do not work for, nor represent, HP
Learn how to troubleshoot battery issues for HP notebooks that have a removable battery, like the battery doesn't hold a charge or the notebook won't power on. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at ...
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