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‎07-09-2022 03:59 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Primary(internal) Battery error

Battery needs replacement 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-09-2022 05:04 PM - edited ‎07-09-2022 05:29 PM

HP Recommended

My recommendation

 

You can buy a battery replacement for HP

 

DIY ( Do it yourself )

Download => Maintenance and Service Guide

and order a replacement battery

 

HP Spare Part Number

L11119-855

 

Compatible HP Part Numbers

HT03XL  L11119-855  L11421-1C1  L11421-1C2

L11421-2C1  L11421-2C2  L11421-2C3  L11421-2D1

L11421-2D2  L11421-421  L11421-422  L11421-423

L11421-542  L11421-544  L11421- 545  HSTNN-DB8R

HSTNN-DB8S  HSTNN-IB80  HSTNN-IB8O  HSTNN-LB8L

HSTNN-LB8M  HSTNN-UB7J  HSTNN-IB8OL  HSTNN-DB8SL

HT03041XL  HT03XL  TPN-C136  TPN-I130  TPN-I131

TPN-I132  TPN-I133  TPN-I134  TPN-Q207  TPN-Q208

TPN-Q209  TPN-Q210

 

Where to buy ?

Search and find the battery with the HP part number online ( alibaba, aliexpress, ebay or amazon, ... )

 

Example (1)

https://www.ebay.com/itm/353493944412

ub6424_0-1657407143305.png

Example (2)

https://www.amazon.com/HT03XL-L11119-855-15-CS0073CL-15-CS0053CL-15-DA0014DX/dp/B0964TC1LS

ub6424_1-1657407385862.png

 

Disassembling the notebook and replacing the battery

Download => Maintenance and Service Guide

See Page 35 Component replacement procedures

ub6424_2-1657407539496.png

 

Download => Maintenance and Service Guide

See Page 40 Chapter 6 Removal and replacement procedures for authorized service provider parts

 

ub6424_3-1657407658151.png

 

View solution in original post

1 person found this reply helpful
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4 REPLIES 4

‎07-09-2022 04:32 PM

HP Recommended

Sorry to hear that you are having problems ... 

 

To help you I need to know the product number (p/n) of your notebook !

The product number (p/n) is legally allowed information about your computer. This is not sensitive data.

It is allowed to post in public.

 

You will find this information on the rear of your notebook printed in small alphanumeric letters.

or

See section <Look on the product>

https://support.hp.com/us-en/document/c00033108

1 person found this reply helpful
Was this reply helpful? Yes No

‎07-09-2022 04:42 PM

HP Recommended

HP Notebook - 15-db0015dx

Product number: 5ZC06UA#ABA

Was this reply helpful? Yes No

‎07-09-2022 04:46 PM

HP Recommended

"The battery is functioning correctly, but due to normal aging of the battery, the battery life between charges has reached a point where your battery is no longer useful"

from the HP support assistant. 

Was this reply helpful? Yes No

‎07-09-2022 05:04 PM - edited ‎07-09-2022 05:29 PM

HP Recommended

My recommendation

 

You can buy a battery replacement for HP

 

DIY ( Do it yourself )

Download => Maintenance and Service Guide

and order a replacement battery

 

HP Spare Part Number

L11119-855

 

Compatible HP Part Numbers

HT03XL  L11119-855  L11421-1C1  L11421-1C2

L11421-2C1  L11421-2C2  L11421-2C3  L11421-2D1

L11421-2D2  L11421-421  L11421-422  L11421-423

L11421-542  L11421-544  L11421- 545  HSTNN-DB8R

HSTNN-DB8S  HSTNN-IB80  HSTNN-IB8O  HSTNN-LB8L

HSTNN-LB8M  HSTNN-UB7J  HSTNN-IB8OL  HSTNN-DB8SL

HT03041XL  HT03XL  TPN-C136  TPN-I130  TPN-I131

TPN-I132  TPN-I133  TPN-I134  TPN-Q207  TPN-Q208

TPN-Q209  TPN-Q210

 

Where to buy ?

Search and find the battery with the HP part number online ( alibaba, aliexpress, ebay or amazon, ... )

 

Example (1)

https://www.ebay.com/itm/353493944412

ub6424_0-1657407143305.png

Example (2)

https://www.amazon.com/HT03XL-L11119-855-15-CS0073CL-15-CS0053CL-15-DA0014DX/dp/B0964TC1LS

ub6424_1-1657407385862.png

 

Disassembling the notebook and replacing the battery

Download => Maintenance and Service Guide

See Page 35 Component replacement procedures

ub6424_2-1657407539496.png

 

Download => Maintenance and Service Guide

See Page 40 Chapter 6 Removal and replacement procedures for authorized service provider parts

 

ub6424_3-1657407658151.png

 

1 person found this reply helpful
Was this reply helpful? Yes No
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