Being asked to enter administrator or power on password, but don't have one, Help!

T41B · ‎10-11-2020

When I power on my laptop, it goes directly to a screen that says enter administrator password or power password. I don't have one. When I press return 3 times, I get a system disabled message with code 74022906. I have tried turning off the device and turning it back on again and pressing esc several times to bypass the screen, but it doesn't work. Please help.

WAWood · ‎10-12-2020

@T41B

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords simply can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP