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Locked

‎08-08-2024 09:09 PM - last edited on ‎08-09-2024 08:50 AM by Retired

HP Recommended
Product: Hp stream 14 ax030wm

I cant get past the enter Administrative password as soon as the laptop boots it's the first page there is no option to hit to enter bios or anything the error code is apparently unknown bc I've looked it up and can't find it anywhere any help would be greatly appreciated the error code is [edit] it's the same every time

Category:
1 REPLY 1

‎08-09-2024 08:50 AM

HP Recommended

Hey @Nessibug,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

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