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- HP Community
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- Notebook Boot and Lockup
- Bios Password unlock Code. (72957571) code displayed after t...

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10-25-2019
02:16 PM
- last edited on
10-28-2019
12:07 PM
by
kevin-t
Hello All,
I am hoping that someone can help me bypass the Bios password screen on boot. It is an HP 15-g050ca. 72957571 code is displayed after three unsuccessful attempts. I know there is a code somewhere to bypass this without going through going through the process of pulling the CMOS battery. If anyone knows what it might be it would be greatly appreciated. Thanks in advance!
Pierce
10-25-2019 06:36 PM - edited 10-25-2019 06:37 PM
Pulling the CMOS battery in laptops, presuming it even HAS such a battery, will not reset any BIOS passwords.
I know we used to provide Disabled Bypass Codes -- but we don't do that anymore.
I wish we could help you, but sorry, due to recent changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.
Also please note that now, to resolve a forgotten BIOS password issue, a system board replacement is required -- and additional customer costs apply, HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.
In addition, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I am a volunteer and I do not work for, nor represent, HP
10-28-2019 11:50 AM
Not the answer I was looking for.lol! And the solution was even funnier. In addition to being a VP of a school here in the Yukon I have an electronics club and fix computers as well as cell phones for people in our community for free. Changing a motherboard on a 5 year old computer that one of our parents kids accidentally locked is ridiculous. In the past I ran a computer repair shop, specializing in laptop repair. HP was without a doubt had laptops that were the most problematic of any brand of laptops I had ever come across. Even when they knew they had defective products (i.e. an entire series of laptops that had GPU chipsets that would de-solder due to poor heat sinks allowing things to get too hot) they would warranty the laptop after hours on the phone only to replace it with another defective board. This motherboard replacement came with same defective method of drawing heat away from the GPU with the same result. I became an expert in fixing these defective laptops that they wouldn't fix properly; a copper heat sink in exchange for the sad thermal pad they were using.
In any event thanks HP message board for the less than useful response. It tool another 30 min and I was able to find a bypass code.
Pierce