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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Bios Password

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02-07-2019 02:14 PM
I lost my bios password and cannot access to it anymore
Solved! Go to Solution.
Accepted Solutions
02-08-2019 04:12 AM
Welcome to the HP Support Community @morarj
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.
REO
02-08-2019 04:12 AM
Welcome to the HP Support Community @morarj
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.
REO