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Locked

‎07-15-2019 09:15 PM

HP Recommended
Product: HP Stream 14-ax067nr
Operating System: Microsoft Windows 10 (64-bit)

I came back from a camping trip to find that my work laptop had a BIOS password on it suddenly, no thanks to my stepson. After incorrectly entering different passwords 3 times, I am given a "system disabled" message with a code [i 60463128]

Is there a way around this? I need the files on my computer for work asap.

1 REPLY 1

‎07-16-2019 07:27 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
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