Bios System Information

[PauloMiranda63]

After recovering my Bios was left with wrong data in the system information. How can I edit the Product Number and Serial Number for the correct information.

[GBL84 · Accepted solution]

Hello @PauloMiranda63,

• Changing and committing information at this level requires the system to be unlocked for reprogramming with a digitally signed System Management Command (SMC) file.  
• This is unique to each system UUID, and is generated at the time of need by HP Service
•  Without that file, the information can't be reprogrammed and not publicly available.

Request you to contact HP support in your country and arrange for Service ,depending on your unit warranty and service regulations , this will be resolved by rebranding the machine.

Contact HP

Verify the warranty status here:

 http://support.hp.com/us-en/checkwarranty   

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[GBL84 · Accepted solution]

Request you to contact HP support in your country and arrange for Service ,depending on your unit warranty and service regulations , this will be resolved by rebranding the machine.

Contact HP

Verify the warranty status here:

 http://support.hp.com/us-en/checkwarranty   

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee