Bios Update Caused Issues

[Deaks007]

About 6 weeks ago I updated my bios to the hp F.57 Rev.A Uefi Update, unfortunately for me it has totally stuffed my display after weeks of toing and froing with customer support and after asking about 10 times i have come here in the hope that someone can tell me how and supply the relevant files etc to unlock the Manufacturing Mode in the Uefi.

I can no longer do a system factory reset ad it errors out and more. My laptop is out of warranty and as it sits at the moment it is just a paper weight. All i want to do is remove this lock and see if the factory reset will work. It appears HP is hiding something as they will not pass on this information

[Irfan_06]

Hi @Deaks007,

Welcome to HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your Printer.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support

[Deaks007]

I appreciate your efforts to assist me unfortunately there is no Australia in the list of support agencies

[sandytechy20]

@Deaks007 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers