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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Bios password recovery

Create an account on the HP Community to personalize your profile and ask a question
09-02-2020 02:51 AM
I need to change setting in bios in this laptop but can't do it due to locked by password. Can I reset to the factory default?
model: HP Probook 430 G1
product no: F4Z05AV
09-02-2020 09:22 AM
Factory reset only reinstalls Windows, it has nothing whatsoever to do with the BIOS.
Passwords simply can NOT be recovered; instead, they have to be reset.
We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy. HP can assist in resetting passwords but if your original warranty has expired, they will charge you for the assistance.
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For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. For more information, read this HP thread: https://support.hp.com/us-en/document/c06368824.
If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- we can not assist in that in any way.
I am a volunteer and I do not work for, nor represent, HP