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    Fix Windows 10 Update Issues

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Level 2
15 5 0 2
Message 1 of 7
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Solved!

Bios password

HP Recommended
HP Pavillion 15y0
Microsoft Windows 10 (64-bit)

forget my BIOS password of my HP laptop. I visited service center and they remove CMOS battery but also password was not break then they told me to replace motherboard for resetting BIOS password for which i have to pay money. But main fact is that my laptop is in warranty period but also they demand money for motherboard. Their senior executive told me that HP Limited Warranty does not apply and does not extend to any HP Hardware Product that has been damaged or rendered defective as a result of accident, misuse, liquid spills, abuse, contamination, improper or inadequate maintenance or calibration, or other external causes. As my laptop is in working condition.

So in my opinion for software related issues company want to change my hardware that must not be chargeable. So anyone have idea to break my bios password if yes then please reply. Please share your experience that changing motherboard be chargeable under warranty conditions????

6 REPLIES 6
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Level 17
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Message 2 of 7
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HP Recommended

With many passwords we can generate a passcode to bypass it. If you leave the password field blank and tap enter key after 3 tries it should give you a halt code. Post that halt code here. 

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

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Author
Level 2
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HP Recommended

code is dipslay as [i 85675328]

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Level 16
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Message 4 of 7
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HP Recommended

Welcome to the HP Support Community @tanman20 

 

Reboot and enter   12428767

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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Level 2
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HP Recommended

Thanks alot. It worked .

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Level 16
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HP Recommended

Your very welcome @tanman20 

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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Message 7 of 7
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HP Recommended

having the same issue with my up touch screen . prodID is 4NDI6UA#ABA. SYSTEM DISABLE CODE IS i85763745

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