• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Locked

‎11-09-2020 01:23 PM - edited ‎11-09-2020 01:24 PM

HP Recommended
Product: HP Probook 455 g7
Operating System: Microsoft Windows 10 (64-bit)

Hello, when I turn on my laptop the screen remains black, the fans start to spin in high frequency, num lock and caps lock flashes couple of times. As I have read these symptoms show that my Bios is corrupted.

I have tried to use Bios recovery usb, that I created. But when I press win + b + power button or win + v + power button,

Bios screen does not show up. How can I recover Bios ? Recovery partition on notebook is deleted.

 

Vytenis

 
 
 
 
 
3 REPLIES 3

‎11-09-2020 02:15 PM

HP Recommended

@Vytenis 

The Recovery partition on the laptop is only for restoring Windows and HP stuff; has nothing whatsoever to do with recovering the BIOS.

 

It looks like you are doing the right stuff -- here is the HP thread with the details:  https://support.hp.com/us-en/document/c04126730

 

IF that does not work, then there is nothing more you can do to fix this on your own.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎11-09-2020 03:29 PM - edited ‎11-09-2020 03:30 PM

HP Recommended

I found this thread here:

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/recovery-bios/m-p/6749228

The guy says that he succeeded to recover Bios using HP PC diagnostics 4 in 1 installed in usb drive.

Is that possible?

 

Vytenis

Was this reply helpful? Yes No

‎11-09-2020 04:48 PM

HP Recommended

@Vytenis 

Don't know -- never tried it.

 

Here is a link to the HP PC Hardware Diagnostics page -- from which you can download and run diagnostics for your HP PC:

https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html?jumpid=va_desmtjyr6n



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->