• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎07-13-2022 05:59 AM

HP Recommended
Product: HP Pavilion 15-cs2064st
Operating System: Microsoft Windows 11

Decided to reboot. Pending update allowed to install. Reboot looped repeatedly to a bios update failed message. Tried the power cycle manually while holding windows +b and now it just reboots without getting to the bios update failed error screen at all.  I desperately need this computer. It is a lifeline for work. Please advise. 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2022 08:53 AM

HP Recommended

I worked it out with this solution.  

Recover the BIOS using a USB recovery drive

If you are unable to recover the last working BIOS version, install a BIOS recovery file from the HP website using a USB flash drive.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-13-2022 06:16 AM

HP Recommended
@JennK12020 wrote:

Decided to reboot. Pending update allowed to install. Reboot looped repeatedly to a bios update failed message. Tried the power cycle manually while holding windows +b and now it just reboots without getting to the bios update failed error screen at all.  I desperately need this computer. It is a lifeline for work. Please advise. 

(1) Do you get a windows bluescreen ?

(2) Error message ?

(3) HP Notebooks PCs - Restoring Defaults in BIOS

https://support.hp.com/us-en/document/c04831065

 

 

Was this reply helpful? Yes No

‎07-13-2022 08:53 AM

HP Recommended

I worked it out with this solution.  

Recover the BIOS using a USB recovery drive

If you are unable to recover the last working BIOS version, install a BIOS recovery file from the HP website using a USB flash drive.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.