Bios update repeats every 24 hours

[MagicMalik555]

Hello, 

I recently did a BIOS update through the support assistant and now, every 24 hours or so, the update repeats and goes into a loop. The BIOS update loads, then the machine goes into a black screen that says the BIOS was updated and to hit "Enter" . This sequence repeats usually between 3-6 times and takes 15-20 minutes before finally booting to Windows. 

Frustrating to say the least. Any help would be appreciated. 

[DavidSMP]

@MagicMalik555,

Thank you for reaching out the HP community and a very good day for you. I have reviewed the case and it will be an absolute honor to assist you. It looks like you've visited us for the first time and let's try and make a memorable one as you are a valued HP customer. Superb diagnosis and splendid description of the issue. Kudos to you for that.

• Did you try to roll back the bios?

Let's try these steps now:

• Perform a Bios restore by following directions from this link: http://support.hp.com/us-en/product/HP-Pavilion-10-x2-PC/7439381/model/7468031/document/c02693833
• (HP Notebook PCs - Recovering the BIOS (Basic Input Output System) Then check if the issue gets resolved. 
• Ensure to perform all the relevant steps mentioned in the document. This should do the trick for you.
• Then manually update the bios and chipset drivers from this link: http://hp.com/drivers and follow the on-screen instructions.
• This should nail it for you.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

[MagicMalik555]

Hi David,

It took several days to test if the solutions had worked, as the repeated update only happens every 24 hours .

Unfortunately the solutions did not work. I even did a complete factory reset of the system and the first time it restarted, the bios update started again and repeated 6-7 times before the machine finally booted. 

I even tried doing the update with an older bios from a USB stick and it didn't even start the update process with the older revision. 

I appreciate all of your help. If you have any other solutions for me to try, I'm eager to get this fixed. 

Thanks again,

Malik

[DavidSMP]

@MagicMalik555,

Thanks for replying and it is great to hear from you again. Your efforts are greatly appreciated. As even the factory reset has not worked, there is more to it than meets the eye. The computer may need to be serviced. I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon. 

Thank you and have a blessed week ahead.