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‎01-28-2024 09:06 PM

HP Recommended

I need help recovering my Bitlocker Key

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1 REPLY 1

‎01-29-2024 05:16 AM - edited ‎01-29-2024 06:10 AM

HP Recommended

@Aceblizzard,

 

If you have another computer that you can log in with your Microsoft account, do so and go to Microsoft account website. From there you may be able to retrieve a BitLocker key. This article explains the process step by step.

How to Find a BitLocker Key and Recover Files from Encrypted Drives | Tom's Hardware (tomshardware.c...

 

If no other computers are available, unfortunately no other way to get a BitLocker key. Your only option will be to use Cloud Recovery tool to reinstall Windows11 (this will erase all data on the hard drive). The link below is for how to use the Cloud Recovery Tool.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

[edit]

See the Microsoft article below that mentions that you can even use a smartphone to access an MS account to retrieve a Bitlocker key.

Finding your BitLocker recovery key in Windows - Microsoft Support

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