-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Black Screen Blue box

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
07-07-2018 01:52 PM
Product: HP Stream
Hello,
I have an HP Stream that is locked out
I get the dreaded black screen with blue box asking for the Adminstrator Password or Power On Password
Lock out code: 67559347
I have tried all the codes I have found on this forum, but they didn't work.
Thank you for your time. I am so frustrated.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
07-07-2018 05:42 PM
If there is not an "i" prefix, you can enter the code here to get the password.
2 REPLIES 2
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.