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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Black screen blinking caps lock 5 long 3 short

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09-22-2024 12:09 AM
I recently purchased a brand-new HP Victus laptop with a one-year company warranty, about two months ago. While I was playing a game, my laptop suddenly turned off. Upon restarting, it failed to boot properly. The Caps Lock light blinks 5 times long and 3 times short. Additionally, I can hear the fan running, but the laptop does not boot.
Could you please advise me on the issue and suggest steps to resolve it?
09-22-2024 01:43 AM
Please try a hard reset and see if it works.
Power off your notebook,
Remove the a/c adapter, battery and everything that is attached to your notebook,
Hold the 'POWER' button down on your notebook for about 10 seconds,
Plug in the a/c power supply (without battery) and power on.
Regards.
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