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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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Laptop 15 Da0012dx

Laptop went dead - black screen. Caps lock has 4 slower blinks, then 3 fast blinks. Already tried taking battery out and holding power button for 15 seconds. Help? Or is it dead?

1 REPLY 1
HP Recommended

@Jonjaha,

 

Thank you for posting your query on HP Community,

 

This looks like a possible hardware failure, however, let's try these steps here: 

 

Let's start off by performing a bios roll back from this link: http://support.hp.com/us-en/document/c02693833

Please try both the steps mentioned in the link.

 

If this does not do the trick, please try all the steps from this link: HP Notebook PCs - Computer Does Not Start (Windows 10)

 

Alternatively, you can also go through this support document: If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot

 

Please try these steps here and let me know how it goes for further assistance!

 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

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