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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP EliteBook 655 15.6 inch G10 Notebook PC IDS Base Model

We are seeing more and more with the error "Black screen, fan running high -  on this models (Elitebook 645.655 G10)"

 

What could this be due to?

 

It seems that we often end up with an error message to HP, where they change motherboards and then the computer works again.

 

Anyone else with this error? or can you HP answer that?

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