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12-25-2016 04:57 AM
Product: HP Pavilion x2 Detachable
Operating System: Microsoft Windows 10 (32-bit)
Hi. I just bought a HP Pavilion x2 Detachable and already have problems with it. I turned on this morning,it turned on ok. I done all the set up required,got a couple of apps,then left it. 1 hour later when I wanted to watch a film,i couldn't turn it on. It would not turn on. The mouse cursor is there,and if I press and hold for a few seconds the power button,a message saying "Slide to shut down your PC" appears and no matter what I do it won't turn on. I have tried all the "F" buttons,"F11" "F8" "F4 ....all of them basically,but nothing. It's really frustrating,this is my sons gift from Santa,and he can't even enjoy it. :( please help me.. Should I take it back or what's the best thing to do??
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