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‎01-20-2026 02:29 AM

HP Recommended

I have a HP G62-341NR notebook laptop yesterday I was in file explorer it kept freezing and  then my screen would go black but come back in and file explorer was no longer open I reopened it and tried to search by typing for a item in my documents folder when my keyboard stop letting me type so I tried I clicked to restart my laptop it was taking forever so I did a shutdown using the power button when I power it back on the screen was black and the cap lock key is blinking once every few seconds the laptop is powering on and run just the display is black and the cap lock is still blinking cauls I have missed something up when I tried to shut it down using the power button it also did do a windows 10 home update a hour before all this happened I have extended my support for it can someone please tell me how I can fix it

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