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Featured blog article:

Locked

‎02-06-2022 02:37 PM

HP Recommended
Product: HP 250 G6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I have power, and light but a black screen.

There's no audio beep but the cap's lock light flashes white.

The sequence is 5 long blinks followed by 3 short blinks 

I cannot seem to find this sequence in the  support. Please can anyone suggest a probable cause and remedy. 

Thank you

 

 

 

1 REPLY 1

‎02-06-2022 02:56 PM

HP Recommended

Hello @IvorTinkle .

The red light blinks five times, and then four, short white light blinks

This condition indicates the embedded controller reaches its time limit waiting for the BIOS to return from system board initialization.

  1. Remove all accessory devices from the notebook.

  2. Contact HP Customer Support if the issue persists.

I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
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