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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Blue Screen (BSOD) showed up? Check this topic.

Create an account on the HP Community to personalize your profile and ask a question
08-27-2013 06:48 AM
hi there i have HP PAVILIAN DV6- 6104ea...still i got the same issues of blue screen everytime i install a software or update anything there it appears POOF Blue screen all of my work is ruined due to this blue screen...
memory dumping starts upto 100 and then system message appears for support or hardware consult tell me plz what to do getting so much frustration due to this ... cant even watch a movie or play normal game on this machine...
kindly check out the dump files which i have shared and uploaded on the following link :
http://www.mediafire.com/folder/12z9zdnl1n977/minidump
waiting for ur response....
regards..
09-08-2013 03:32 AM
Hi I am facing this Blue screen eror since a week. System diagnostic passed all hardware testings. I am really puzzled. Can you help me? Here my dmp file link.
http://www.solidfiles.com/d/21545e184c/
09-11-2013 04:26 PM
Blue screen error 2 or 3 times per day!!!
System diagnostic passed all hardware testings.
Can you help me?
check out the dump files
http://www.easybytez.com/x88j9amzgmrd
i have dv7 3020ea, thanks
09-16-2013 04:52 AM - edited 09-18-2013 04:14 AM
Greetings Daniel,
I've been having issues with my DV6 6150ET in the near past. I've formatted twice my computer. Now I could sense the exact time that I could experience a blue screen issue. It follows the same procedure all the time. First my fingerprint recognition goes down (well I am still able to use it to log in to my computer but normally it asks my finger print automatically when I login to my mail etc. but now it doesn't or I cannot fast login any site that I already made my password recognized), then I experience small system freezes, and the conclusion most of the time comes up the moment I try to transfere a visual data from an SD card via card reader using USB 2.0.
I downloaded and installed the latest HP UEFI Support Environment yesterday because I was having the mentioned procedure above and there was nothing wrong with the Hard Drive test. After I was done with the test, I couldn't run an extensive memory test because I needed to work on my computer. Couple of hours after I run the hard drive test, the blue screen just showed up. So here is the link for my mini dump.
https://www.dropbox.com/s/vpbrsvni7rajl40/minidump.rar
Thanks a lot!
10-17-2013 12:40 AM
Hi
My laptop goes blue screen 2-3 times a day, almost every day.
I am lost.
Help
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1048
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002E74AC5
BCP3: FFFFF8800AB18C00
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
10-18-2013
11:23 AM
- last edited on
04-20-2016
09:53 AM
by
OscarFuentes
Hi Anita6. What is the model number of your notebook?
What version of windows are you running?
<How Do I Find My Notebook Model Number>: http://support.hp.com/us-en/document/c00033108
TwoPointOh
I work on behalf of HP
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10-22-2013 11:42 AM
Hi,
Please go to:
Control Panel -> Device Manager -> Network adapters
Right click Realtek card which will be listed there and choose ' Properties '. Next select ' Details ' tab, use the dropdown selector to choose Hardware Ids and paste all the values from there to the next post in this thread.
Below is an example of how this can be done: