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HP Recommended
HP pavilion
Microsoft Windows 8 (64-bit)
My child was playing with my computer, and now all I get when I turn it on is a black screen it's a blue box asking for a Administrator password or power on password. I don't remember putting a password and if I did I don't remember it. Now I can't use it.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Xenn

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

View solution in original post

12 REPLIES 12
HP Recommended

@Xenn

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

HP Recommended
When I hit enter 3 time it says system disabled and gives me the number 56871026 I enter it but it says invalid password
HP Recommended

@Xenn

 

Reboot and enter   49759008

 

REO

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THANK YOU SO MUCH! 🙂 thank you for your help!
HP Recommended
If it were to ever happen again can I use the same code?
HP Recommended
If it were to ever happen again can I use the same code?
HP Recommended

@Xenn

 

Yes that is your master code.

 

REO

HP Recommended
Again thank you so much! 😀
HP Recommended

I'm having the same problem could you please help 😭😭😭😭


@REO51ST wrote:

@Xenn

 

Yes that is your master code.

 

REO


 

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