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‎06-24-2025 07:44 AM

HP Recommended

Hi @paul_65,

 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

I'm an HP Employee.


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‎06-26-2025 08:40 PM

HP Recommended

Have just tried hotspot from phone in other room and it is working.

 

Does that mean the wireless adapter is faulty and if so, where can I get another one?

 

Regards,

Paul

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‎06-26-2025 08:44 PM

HP Recommended

Just tried my phone hotspot in other room and notebook is working.

Does that mean a faulty wireless adaptor?

Regards,

Paul

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