Blue screen of Death

[shogy123]

Hi Everyone,

Please i need assistance on my PC i just bought this PC with Window 10 upgrade on it. Fist of all, the internet started disconnect repeatedly, then there is a blue screen of Death showing this error code  DRIVER IRQL NOT LESS OR EQUAL, also some other time it would also shows DRIVER POWER STATE FAILURE. initially when it shows this error code it would restart by itself but right now it would just freeze until i turned it off and back on.  I have try to update the window and it still continue this way.

Please what can i do to fix this problems ?

Thanks.

[WAWood]

@shogy123 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...

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The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
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The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

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If this is a new PC such that you can still return it for a refund, then if this was mine, that is what I would do -- as problems this early in the life of a PC are a really bad sign and you will be struggling with these for the rest of its life.

Good Luck