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Blue screen restart loop

Microsoft Windows 10 (64-bit)

I formatted  my laptop and installed new win 10 and now its stuck in restart loop...the start up repair.system image recovery and system restore options doesnt even work.....coming to CMD the windows/system/config/regback/dir  file is empty i dont know what to do please help guys please......i shouldn't have bought this hp laptop...please help guys ASAP

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HP Support Agent
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Message 2 of 2
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HP Recommended

Blue screen restart loop



Run an extensive system test for F2


1. Turn on the computer.

2. Immediately press the f2 key repeatedly, about once every second, until the UEFI menu opens.


When the UEFI menu opens, select the diagnostic test you want to run, and then follow the on-screen instructions.


Keep me posted with the test results!


Have a great day!

Cheers 🙂

I am an HP Employee 

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