cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Ryestone
New member
2 1 0 0
Message 1 of 6
3,363
Flag Post

Solved!

Boot Device Not Found

HP Recommended
HP Stream 11-ak0502na

my laptop has had the issue for a couple of days, i have ran the tests and the memory is fine but the extensive storage test doesn’t show any results. what should i do as i depend on my laptop to complete assessments 

1 ACCEPTED SOLUTION

Accepted Solutions
Prométhée
Level 16
9,640 9,498 974 3,390
Message 2 of 6
Flag Post
HP Recommended

hi

Read everything that is indicated and test the proposed manipulations
Only carried out, or only try the recovery if you have tried everything!
the recovery option, risk erasing all your data

 

https://support.hp.com/us-en/product/hp-stream-11-ak0000-laptop-pc/24170647/model/26293145/troublesh...

 3F0 Boot Device Not Found Error Displays on a Black Screen

Restore BIOS default settings

HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors

Procedure 2: Ensure Legacy Support, under Boot Options, is DISABLED.

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5
Prométhée
Level 16
9,640 9,498 974 3,390
Message 2 of 6
Flag Post
HP Recommended

hi

Read everything that is indicated and test the proposed manipulations
Only carried out, or only try the recovery if you have tried everything!
the recovery option, risk erasing all your data

 

https://support.hp.com/us-en/product/hp-stream-11-ak0000-laptop-pc/24170647/model/26293145/troublesh...

 3F0 Boot Device Not Found Error Displays on a Black Screen

Restore BIOS default settings

HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors

Procedure 2: Ensure Legacy Support, under Boot Options, is DISABLED.

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
Ryestone
Author
New member
2 1 0 0
Message 3 of 6
Flag Post
HP Recommended

it has not changed at all, i cannot remove the battery either to hard reset it

Was this reply helpful? Yes No
Prométhée
Level 16
9,640 9,498 974 3,390
Message 4 of 6
Flag Post
HP Recommended

it can be a material problem!
You can try several things in order to try to recover your data, I give some explanations here, but in French!

 

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

 

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance


Then use the recovery option

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
StevenTillson02
New member
5 5 0 0
Message 5 of 6
Flag Post
HP Recommended

Try to disconnect your booting SSD or HDD drive and then connect it again.

 

Sometimes RAM can also cause this error. So remove and re insert again.

Was this reply helpful? Yes No
JacobsGO
New member
2 1 0 2
Message 6 of 6
Flag Post
HP Recommended

Excuse me, what was it that you did that fixed your problem? I'm having the same issue

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation