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Boot device not found ,Hard Disk (3F0)

HP Notebook-15-ay503tx
Microsoft Windows 10 (64-bit)

My laptop falls from some height and hit with ground by base , after that when I start the laptop it shows

Boot device not found

Please install an operating system on your hard disk

Hard Disk(3F0)

F2 syatem Diagnostics

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Boot device not found ,Hard Disk (3F0)



Since there was an accidental damage this is likely to be a Hard drive issue


I suggest you run a Hard drive Test to confirm the Hardware Functionality


- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Hard drive


You can also refer to this Link:


If the Hard drive Test fails, please contact HP Support for Service Options

Click on this link - and select your Country to get the Contact details for HP Support


Keep me posted 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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