12-23-2019 07:13 AM
My laptop falls from some height and hit with ground by base , after that when I start the laptop it shows
Boot device not found
Please install an operating system on your hard disk
F2 syatem Diagnostics
12-25-2019 11:13 AM
Since there was an accidental damage this is likely to be a Hard drive issue
I suggest you run a Hard drive Test to confirm the Hardware Functionality
- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Hard drive
You can also refer to this Link: https://support.hp.com/in-en/document/c01443463
If the Hard drive Test fails, please contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Keep me posted 😊
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