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HP Recommended
HP ENVY x360
Microsoft Windows 11

Hi! All of a sudden my laptop turned blue and it says” Boot device not found….Please install an operating system on your hard disk….hard disk (3F0)…F2 system diagnostics”. I don’t know what to do I already tried pressing F2 and doing a hard drive check, then pressing quick check, but then it says that there is no hard drive installed. I seen many videos on YouTube to help but none helped…..can someone please help me?

1 REPLY 1
HP Recommended

@Belle33

 

Welcome to the HP support community.

 

I understand that you are getting no boot device found error, I am glad to assist you.

 

Please follow the below steps to identify and resolve this concern: 

Step 1: Perform a hard reset 

HP Notebook PCs - Performing a Hard Reset or Forced Reset 

Step 2: Restore BIOS default settings 

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4) 

Step 4: Reseat the hard drive (here's a video that shows how to re-seat the drive: Click here) 

Step 5: Perform an HP System Recovery 

  

If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions: 

Click here for instructions. 

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.