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‎03-14-2021 03:49 PM

HP Recommended
Product: HP LAPTOP 15t-dy100
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, so my laptop was working fine but a few days ago I tried to turn it up and I couldn't. A black screen with white letters showed up. Then I followed the steps Hp suggested and in one of them said "incomplete optane volume"... and I don't know what to do next.. please help. 

16157582466116077315329104493967.jpg

1 person had the same question
1 REPLY 1

‎03-17-2021 07:54 AM

HP Recommended

@wgcotera

 


Welcome to HP Support Community


I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c01443463 and let me know how it goes

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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