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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Boot device not found

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09-24-2021 06:02 PM
Boot the problem PC to that USB media from Microsoft and once the screen loads you can reinstall Windows from that media.
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09-25-2021 02:10 PM
Hey so I did what you said and it took me to the download screen but then it gives me two chooses to either upgrade: install windows and keep files, settings, and applications or custom: install windows only (advanced) and I don’t know which to choose
09-25-2021 03:00 PM
Well, it depends on if you wish to keep the software and apps that were installed before. The custom will ask if you wish to clean out and start over, which I would do as a last resort. If you were satisfied with the way it worked before the problems then try the first method. If that fails to give you satisfaction, you can go back and do it again and pick the custom install, wipe out the drive and let Windows do what is called a "Clean Install", which will be totally new and fresh install.
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09-25-2021 04:20 PM
Ok well i tried to do the upgrade one and it did t work so I think I’m gonna do the other one
but I don’t know how it says there’s a drive 0 I allocated space in there and I can refresh delete format new load driver and extend
09-26-2021 04:57 AM
Here is a guide from Microsoft to clean install Windows 10. Follow that
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09-26-2021 10:22 AM
Hey so I’m a little confused because when it says to select the drive and click new and click accept and click ok it splits into two on their screen but when I do it it says we couldnt create a new partition
09-26-2021 05:18 PM
Here is a different guide
https://www.howtogeek.com/224342/how-to-clean-install-windows-10/
Start the custom install. When you get to this screen
you could delete them all and tell Windows 10 to install itself in the unallocated space.
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