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HP Recommended
Hp
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How do I fix it

1 REPLY 1
HP Recommended

Hi,

It usually indicates a problem with the hard drive. You can try performing a system test at boot:

Turn off the PC by holding the power button. Turn on PC and continuously keep pressing ESC until the startup menu appears and then press F2 to enter diagnostics. Try the fast system test.

See if there are any hardware errors.

 

Let me know,

David

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