Boot loop

[Rishi0909]

I have run into a problem with my 7 month old notebook. When I turn it on I get a screen that says there is a problem and HP needs to restart my computer. They say they are searching for a repair that never happens. Then I am referred to Windows Stop Code Error. I did a fast system check and everything passed. I am in the process of a system extensive test and so far all has passed except for the Hard Drive Long DST check which is still in progress and has 4 + hours to finish. What could have caused this and how do you suggest I proceed. I am not an IT genious.

[Echo_Lake]

@Rishi0909

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Did you make any changes to the settings of your PC prior to the issue?
• Did the hard drive test go through?

Keep me posted for further assistance.