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‎08-11-2021 12:04 PM

HP Recommended
Product: Probook
Operating System: Linux

Startup displays HP logo then displays press Esc to enter setup. I can then boot by selecting from the setup menu: Otherwise it keeps running back to Esc to enter setup. As my OS is Linux, I cannot use the diagnostic tool download.

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2 REPLIES 2

‎08-12-2021 12:09 PM

HP Recommended

@Edward34 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.



I am a volunteer and I do not work for, nor represent, HP
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‎08-12-2021 12:19 PM

HP Recommended

Thank you for your unhelpful response. This confirms exactly why I would, if possible, have nothing to do with Windows or HP products.

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