-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: BootDevice Not Found, Hard Disk (3F0)

Create an account on the HP Community to personalize your profile and ask a question
09-13-2020 02:51 AM
Hello everyone,
I get this error on my HP Probook 450 G4 (Windows 10 Professional),
BootDevice Not Found
Please install an operating system on your hard disk.
Hard Disk - (3f0)
I followed the steps shown here: https://support.hp.com/us-en/document/c01443463 but nothing worked. When I try step 5, system recovery, I cannot get the recovery media to boot (including windows repair USB, HP Cloud recovery USB and DVDs). The error does not show then but it gets stuck after the HP loading screen at a black screen. I have tried with various combinations of UEFI settings, secure boot / disabled, legacy / enabled, fast boot / disabled and so on. Nothing. Alhtough, when I try with an Ubuntu liveCD it does boot and the SSD is shown at Disks application but it is not accessible because I guess... Bitlocker.
In UEFI the SSD is not visible unless I boot from Ubuntu and then restart and enter UEFI (F10).
I have data in the SSD that I need to access. What a mess! Any ideas?
09-13-2020 04:46 AM
Hi David,
Thanks for your super fast reply!
I have gotten all sorts of results from the Hard Drive Test.
When it comes up by itself after boot the answer is that there is no drive available (that is the black screen with only Quick and Extensive test available). I have also gotten SMART Check: WARNING (1: Not available), Short DST: Not available (1: Not available) and once the test was passed.
When I press F2 on boot and the Diagnostics come up it passes Quick, Extensive and Long tests.
And that is annoying!
From what I have looked on my microsoft account the bitlocker is suspended. And when I placed the ssd to an external enclosure and tried manage-bde -status on another pc it showed Protection: off, lock: unlocked, key protectors: none found, percentage encrypted: 100%.
And from ubuntu livecd I can mount and access the system partition but not the bitlocker partition.
Thanks so much for your interest.
Dimi