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hgd111612 Student
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Bootup issues sometimes...?

Pavilion 15-au087cl
Microsoft Windows 10 (64-bit)

I occasionally have an issue turning on my computer. The screen remains black, the power light will come on, the caps lock blinks 5 slow, then 3 fast white lights. It normally turns back on after a few days but I have done nothing different between the first and second time of attempting to turn it on. I have already sent it in twice to be fixed but they keep updating my OS system which "fixes" it and then sending it back, where it proceeds to have the same problem a week later. I know the error code means "The embedded controller times out waiting for the BIOS" but is there any way that I can fix that myself? Thanks in advance.

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Bootup issues sometimes...?

Hey There! @hgd111612,

 

The 5 slow and 3 fast blinks indicate a system board failure. 

 

Please contact HP support for service options.

 

Contact HP support using this link. Click Here

 

Also, refer this article to know more information about blinking lights on the PC. Click Here

 

Take Care! 
Have a pleasant day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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