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‎03-01-2023 03:05 PM

HP Recommended
Product: HP Stream - 14-ax069st

I wish to buy a recovery disk for my stream 14. 
where can I get one please? 

Category:
1 REPLY 1

‎03-01-2023 05:52 PM - edited ‎03-01-2023 05:56 PM

HP Recommended

Hi:

 

HP does not sell recovery media for your notebook.

 

You can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

Since you will have to use the utility on another PC, you will need to enter your notebook's product number in the tool's search window in order to proceed to make the recovery media.

 

Your PC's product number is:  2NV75UA#ABA

 

If you don't have a PC you can make the recovery media with, you can purchase recovery media for your notebook from this vendor at the link below...

 

Computer Surgeons - Windows 10 Home - 64 Recovery Kit Part Number L16869-001 For Stream Laptop Model...

 

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