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Locked

‎11-10-2022 12:59 AM - edited ‎11-10-2022 12:59 AM

HP Recommended
Product: HP ProBook 430 G3 Notebook PC

After a having failed to reset the password by removing the CMOS battery and having done a bit of research I realize I need a SMC.bin file from HP support to unlock my second hand Probook 430 g3.

What would be the best way to ask for this? All it tells me on the contact page is to either call them or bring my laptop to a service center, both of which cost money since my laptop is out of warranty. Can I not just send an email or message somewhere? There's no way I'm bringing it to an actual service center and they wont be able to send me the file over phone, so I'm gonna need to contact them through the web anyway...

Category:
1 REPLY 1

‎11-10-2022 11:11 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
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