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- Notebooks
- Notebook Boot and Lockup
- CAPS LOCK LIGHT stays ON when the LAPTOP is OFF

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10-13-2023 04:49 AM - edited 10-13-2023 04:52 AM
I have a laptop issues I would like some help. I have an old but great laptop, I have had it for some years now, its a HP Pavilion dv7. Am about 90% sure that the motherboard has become faulty. When the battery has some charge the caps lock light stays on with the laptop being off and when I do switch the on laptop I can hear the fan working, the display is not working. the F11/ mute is flashing.
Thanks
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