Camera keeps changing to "USB Boot"

[tonydb5656]

My built in Camera keeps changing to USB Boot.......It occasionally says Intel Camera in Device manager .....I have tried everything under the sun ...nothing works

[VikramTheGreat]

Hi @tonydb5656,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for the detailed description — I understand how frustrating this issue can be, especially after trying everything you can think of. Based on what you've shared, your HP ENVY Laptop's built-in camera intermittently appearing as “USB Boot” or “Intel Camera” in Device Manager suggests a hardware detection issue, possibly caused by:

• Faulty camera hardware
• Loose internal connection (camera cable)
• Firmware/BIOS misbehavior
• Driver or USB controller conflicts

Step-by-Step Fixes to Try:

1. Check BIOS Settings

• Restart your laptop and press F10 repeatedly to enter the BIOS.
• Navigate to the Advanced or Security tab.
• Look for an option like Integrated Camera or Webcam.
• Make sure it is enabled.
• Save and exit (usually F10 again).

2. Disable USB Boot (if not needed)

• In BIOS, go to the Boot tab.
• Disable USB Boot if you don’t need to boot from USB devices.
• This might prevent the system from misidentifying the camera as a USB boot device.

3. Reinstall Camera Drivers

• Open Device Manager.
• Under Imaging Devices or Cameras, right-click the camera (Intel Camera or USB Boot) and choose Uninstall device.
• Check the box that says Delete the driver software for this device.
• Restart your PC. Windows should reinstall the correct driver automatically.
• Alternatively, download the latest camera driver from the HP Support site.

4. Update BIOS and Chipset Drivers

• Go to the HP Software and Driver Downloads page.
• Enter your model (HP ENVY 17t-cg100) and download the latest BIOS and Intel Chipset drivers.
• Install them and restart your system.

5. Check for Windows Updates

• Go to Settings > Windows Update and install all available updates.
• Sometimes, Windows updates include fixes for hardware compatibility issues.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[tonydb5656]

Tried everything still not working 

[VikramTheGreat]

Hi @tonydb5656,

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support