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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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when i enter "wmic bios get serialnumber" in the cmd i get blank result, i couldn't find the serial number. Because of this i couldn't update my bios also. I think becauase of this i get this screen whenever i turn on my laptop. Is there any fix for this issue ?

 

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