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- Notebooks
- Notebook Boot and Lockup
- Can't find C:/Program, constant restart

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10-30-2020 07:55 PM - edited 10-30-2020 08:14 PM
I have a 1 year old hp envy and use Microsoft 10 operating system (although not sure which version). As of last week I keep getting an error message that my c drive cannot be located and my computer only stays on about 2 minutes then brings up a blue screen saying it's going to reboot. At that point it runs kind a bit louder, feels warm and shuts down but doesn't turn back on, stays a black screen even though the light is on on the power button. I have to hard shut down, press the power button for 10 seconds to get it to fully turn off. I've Uninstalled/ reinstalled windows 10 and I've done all required updates. I don't know where to go from here. Please help! Thank you
10-31-2020 03:38 PM
I don't understand your issue because, if you reinstalled Windows, then I fail to see why it can't find something -- as that error message most often comes up when you install an application, it adds an entry to the Startup folder, you then remove that same application, and the next time you boot, that entry starts up but since the program is gone, it errors out.
When you do a clean reinstall of Windows, it erases any old folders and entries, so you should not be getting error messages like this.
What specific program is it looking for?
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