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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V9A1AV)
Microsoft Windows 11

So basically, windows updated my BIOS to F.12 which bricked my laptop. The same thing happened during F.10 but I was able to use a recovery flash drive to get it back running.

 

But now, I can't even recover it. This is the error message I am getting(refer image). I used

IMG_20220109_194140.jpg

this hp support page(https://support.hp.com/us-en/drivers/selfservice/victus-by-hp-16.1-inch-gaming-laptop-pc-16-e0000/21...) to download and make a recovery usb flash drive.

Tried with two different USBs and nothing works.

Any help would be appreciated.

 

Edit: variant is 3050ti with 5800H

1 ACCEPTED SOLUTION

Accepted Solutions
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@superager @Satvik2521 @Sopper

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
I appreciate your efforts to try and resolve the issue. This sounds like a corrupted BIOS file, In order to correct this issue, the BIOS needs to be flashed by the service center. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

You can also find and visit the nearest HP service center You should explain what defects you noticed on your device and ask for a repair.

  • Note that you should have the receipt with yourself.

Hope this helps! Keep me posted for further assistance.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

View solution in original post

13 REPLIES 13
HP Recommended

the fact that this has happened already and HP has done nothing about it is like **bleep**!
i have the same problem and now i dont know WHAT to do!my projects and what not are on there if anyone knows what to do please help!

HP Recommended

hp desktop pro g2 have the same problem and cannot detect the flash drive

HP Recommended

My Victus Notebook also has same problem. The update was forced by Windows11 without my consent and eventually bricked my notebook. WTH happended here. **bleep** is going on HP?!! Your laptop quality was great but your bios issues was very annoying.

HP Recommended

the system just starts and turns off even the recovery usb is not working this time please hp give us a fix its serious

 

HP Recommended

I've got the same problem i even cannot recover previous bios what should.

 

How can Hp send a corrupt bios my laptop is literally a brick now not even 2 months old if someone has a solution please help!!!

HP Recommended

Same here...

HP Recommended

@superager @Satvik2521 @Sopper

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
I appreciate your efforts to try and resolve the issue. This sounds like a corrupted BIOS file, In order to correct this issue, the BIOS needs to be flashed by the service center. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

You can also find and visit the nearest HP service center You should explain what defects you noticed on your device and ask for a repair.

  • Note that you should have the receipt with yourself.

Hope this helps! Keep me posted for further assistance.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

HP Recommended

Thanks for following up. I contaced local HP service in Thailand. Motherboard changed .

HP Recommended

@superager

Thank you for posting back. 
 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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