Solved: Re: Cannot Update BIOS - HP Support Community

YegenderKumar · ‎07-12-2021

I have currently F.14 verison of bios (InsydeH20). When I launch update setup it says update is blocked. When I go to bios I did not see any setting says lock bios update etc. How I can update ?

Prométhée · ‎07-13-2021

In this case, I think you need to contact your seller

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Prométhée · ‎07-13-2021

Hello
can you clarify certain points
You say you have version f.14, how long have you had the computer, and when was the last update, and is it the model indicated
because here, the first version available

Software and drivers for HP Pavilion - 15-au114tx

hP Notebook System BIOS Update (Intel Processors)

F.36 Rev.A

41.7 MB

May 5, 2017

last

HP Notebook System BIOS Update (Intel Processors)

F.55 Rev.A

35.1 MB

Jul 7, 2020

and so are you the first user of this laptop, the owner?

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YegenderKumar · ‎07-13-2021

I am it's first owner. This model is of 2016. I bought it before 5 days. I think I have to update it's bios because it's too old. I am updating it first time.

Prométhée · ‎07-13-2021

You confirm that this is the product page of this model that I gave you?
you say you are the first owner, except the computer is very old, so it can not be new, i doubt it ..?

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YegenderKumar · ‎07-13-2021

Yes that is the support page of my laptop. And it is not new but I did not know much which is latest model and I bought it by mistake. But I like it

Prométhée · ‎07-13-2021

In this case, I think you need to contact your seller

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YegenderKumar · ‎07-13-2021

Ok I will not try because he is so far and I do not want to go again

Cannot Update BIOS

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