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jkvalgij
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Message 1 of 2
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Cant boot the laptop, HP 635, requesting a administrators boot password?

HP Recommended
HP 635
Microsoft Windows 10 (64-bit)

Hello, 

 

I do have an problem whit my HP laptop. I cant boot to Windows cause system is requesting, when powered on an administrators boot password.

 

After three fails its beeps and shows dialog whit message "System Disabled" whit code 55068568. Could someone please help me to solve this issue.

 

Best regards, 

 

- Jan Kristian 

1 REPLY 1
WAWood
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Message 2 of 2
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HP Recommended

@jkvalgij 

There is no default Admin or BOOT password, so there is nothing we can provide you.

 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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