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HP Recommended
HP ENVY x360 Laptop - 15-ee0003ca
Microsoft Windows 11

Hello so I've been having this problem: when i press the power button laptop turns on wuthout display and caps lock blinks 5 times and then 3 times quicky and it keeps on going in this pattern. Plus when i turn the laptop on the fan starts for a second and then stops. I'd be grateful if anyone provides a solution

2 REPLIES 2
HP Recommended

Hi @DESTROYER538H,

 

Welcome to the HP Support Community. 

 

I understand that you are getting Caps lock flashing 5 long 3 short. I'd like to help!

 

This could be a hardware issue. 
 

Please follow these guides:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

If this does not work then your pc needs service. Let me know.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



HP Recommended

Hi @DESTROYER538H,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Nal_NR-
HP Community Moderator



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