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HP Recommended
Hp model: 15-da0014dx
Microsoft Windows 10 (32-bit)

I spilt some wine on my computer around the touch pad area. After letting it dry for a while it wouldn’t turn on and the caps lock would blink 3 long times and 2 short times. I’ve reseated the ram and memory and still nothing. Can anyone provide me some tips on what I should do?

1 ACCEPTED SOLUTION

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HP Recommended

I actually found the problem. It wouldn’t boot up because the touchpad was shorted. So I disconnected the touchpad and it booted right up. I use a mouse anyway but this worked for me. 

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@Alex306 

You probably shorted it out, as liquid spills nearly always do that.

 

Turn the laptop OFF -- and do NOT turn it back ON!!

Spilling liquid on a laptop is the second-most damaging thing you can do to it (first is dropping it on a hard floor).

Here are some tips on dealing with liquid damage: http://www.makeuseof.com/tag/you-just-spilled-water-or-coffee-on-your-laptop-heres-what-you-should-d...

However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.

The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.

And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) liquid spill damage is NOT covered under the warranty.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If that link does not give you the information you need, here is the general support link:

https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I actually found the problem. It wouldn’t boot up because the touchpad was shorted. So I disconnected the touchpad and it booted right up. I use a mouse anyway but this worked for me. 

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