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‎03-08-2020 11:02 PM

HP Recommended
Product: Hp x360 pavilion
Operating System: Microsoft Windows 10 (64-bit)

Hello, there is a burnt smell that is definitely being emitted from the charger ports of my notebook. I am unable to get my device to charge as well. Are there other people experiencing this problem and how do I go about resolving it?

1 person had the same question
1 REPLY 1

‎03-09-2020 03:29 PM

HP Recommended

@Bele2,

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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