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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP Chromebook x360 - 14-da0012dx
Chrome OS

Chrome Book.  Power light on.  White Screen requesting G-mail account and password.  Results in blue circle for approximately 10 minutes then becomes black screen, unable to access any functionality, applications, home page, etc.  No Cursor just black screen without functionality.  This sequence of events repeats continuously.  black screen will disappear and white screen reappears to start process over with G-mail password, blue circle and then black screen.

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